Paperless documents

Yes. Joint account owners will be able to view statements online for joint accounts as long as they are enrolled for online access.

For trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management, each account owner has their own user ID and password and has access to any e-statements that they are entitled to view.

You can get e-statements on the following:

• Checking, savings and money market accounts
• Consumer loan and home equity line of credit accounts
• Consumer lease accounts not set up for automatic payments
• Small business loan and line accounts
• Consumer and small-business credit card, charge card, credit line, personal line of credit and investment equity line of credit accounts
• Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management
• U.S. Bancorp Investments accounts: e-statements (includes letters and notices) plus electronic tax documents, performance reports and trade documents

You'll get an email and/or text message to the addresses or mobile numbers you've specified each time a new e-statement or other electronic document is available for viewing. You'll also receive a notification in your message center in online banking. If you have opted to receive paper statements, these notifications will not be sent. (Your mobile carrier may charge standard messaging rates for text messages.)

No, there is no charge to receive your statements online.

For all account types except mortgage and U.S. Bancorp Investments, if you receive your statements electronically but need a copy mailed to you, you'll be charged a fee per copy mailed.

E-statements contain the same account information as your paper statements, with the following exceptions.

• Checking, savings and money market accounts: If you currently receive information for multiple accounts on your paper statement, you will receive a separate e-statement for each of your checking, savings or money market accounts, and paper statements for each of your other accounts. Summary information for CDs, loans, credit cards and lines of credit will no longer appear on your statement.
• Consumer loan, lease, and home equity line of credit accounts: The coupon at the bottom of your paper statement will not be included in your e-statement (with the exception of mortgage accounts).
• Small business loan and line of credit accounts: The coupon at the bottom of your paper statement will not be included in your e-statement.   

• Checking, savings and money market accounts: You automatically receive paper and e-statements. If you choose e-statement only, you will no longer receive paper statements or paper versions of most letters and notices.
• Consumer loan and home equity line of credit accounts: You automatically receive paper statements. If you choose e-statements, you will no longer receive paper statements.
• Business loan and line of credit accounts: You automatically receive both paper statements and e-statements.
• Consumer and small business credit card, charge card, credit line, personal line of credit and investment equity line of credit accounts: You automatically receive both paper statements and e-statements. If you go paperless, you will no longer receive paper statements.
• Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management: You automatically receive both paper statements and e-statements. If you go paperless, you will no longer receive paper statements.
• U.S. Bancorp Investments accounts: You automatically receive both paper statements and e-statements. If you go paperless, you will no longer receive paper statements.

In online banking:

1. Go to My accounts at the top of the page, select My documents, and then choose Statements.
2. Select an account type, scroll to the account you wish to view and then select a statement date to open that statement.

In the U.S. Bank Mobile App:

1. Log in and select the account you want to view.
2. Tap Account options, then select View statements docs.
3. Choose a statement date to open that statement

Your canceled checks will no longer be mailed back to you. However, images of canceled checks and deposit slips can be accessed or requested via U.S. Bank online or mobile banking.

• Consumer checking: A $2.00 fee will be charged for photocopies of checks and other images.
• Small business and nonprofit checking: There is no charge for the first two copies. Additional copies are $2.00 per copy.
• Premium and premium nonprofit checking: A $6.00 fee will be charged for each copy of a check or deposit slip.

• Checking, savings and money market accounts: Yes. If you chose to go paperless after August 2017, you will see your e-statements beginning Aug. 13, 2017. If you signed up for paperless prior to Aug. 13, 2017, you will continue to see previous e-statements from that time.
• Mortgage accounts: Yes. When you sign up for e-statements, up to two years of e-statements are immediately available for online and mobile viewing.
• Consumer loan and home equity line of credit accounts: Yes. When you sign up for e-statements, up to seven years of e-statements are immediately available for online and mobile viewing.
• Business loan and line of credit accounts: You automatically receive e-statements. Up to seven years of statements are available for online viewing
• Consumer and business credit card, charge card, credit line, personal line of credit and investment equity line of credit accounts: Yes. When you sign up for e-statements, you’ll automatically be able to view e-statements, with availability building over time to seven years of available e-statements.
• Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management: Online statements and performance reports are available in online and mobile banking for up to seven years. Tax documents are available for up to four years.
• U.S. Bancorp Investments accounts: Yes. Your documents are available in online and mobile banking for up to seven years.

If you only need a copy of certain statements, you can download and print selected statements. Or, you can order copies and we’ll mail them to you.

You can change your paperless preferences at any time. To go back to receiving paper statements:

In online banking:

1. Under My accounts, select My documents and then select Paperless preferences.
2. Select U.S. Mail for any documents you wish to receive in paper form.
3. Select Save.

In the U.S. Bank Mobile App:

1. Select Statements & docs from the main menu and then select Paperless preferences.
2. Uncheck the boxes marked E-statements and/or Paperless letters & notices for any documents you wish to receive in paper form.
3. Select Save.

You'll receive a final paper statement in the mail. After the account goes into the pending closure status, you'll no longer have access to your e-statements (with the exception of mortgage accounts). We recommend you save or print your statements prior to initiating account closure.

Note: Credit card customers can still view statements online for closed accounts.

If you need copies of statements for closed accounts, do the following:

• U.S. Bank accounts: Call 800-US BANKS (800-872-2657), TDD (800-865-5065).
• Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management, or U.S. Bank Wealth Management: Contact your U.S. Bank Relationship Manager.
• U.S. Bancorp Investments accounts: Contact your Financial Advisor or call the Wealth Management Advisory and Service Center at 800-888-4700 (Monday through Friday 7:30 a.m. to 9 p.m. and Saturday 8 a.m. to 5 p.m. Central Time).

Letters and notices are important notifications you get when specific account events happen, including overdraft notices, savings withdrawal limits.

When you choose e-statement delivery for checking, savings and money market accounts, you will automatically receive online letters and notices. U.S. Bancorp Investments account holders also receive online letters and notices automatically.

If you signed up for e-statement delivery for checking, savings and money market accounts prior to August 2013, you do not automatically receive online letters and notices for those accounts. To sign up in online banking:

1. Go to My accounts at the top of the page, choose My documents and select Paperless preferences.
2. If you have accounts that are eligible for e-statements, you’ll see a section on the Paperless preferences page for letters and notices. Select Paperless for these accounts and then select Save at the bottom of the page.

• U.S. Bank deposit accounts, credit cards, charge cards, personal lines of credit: No. At this time e1099s and other document types can only be viewed in online banking.
• Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management: No. Tax documents for these accounts are not currently available for paperless delivery. They are delivered only via U.S. Mail.
• U.S. Bancorp Investments accounts: Yes. Tax documents, performance reports and trade documents are available to view in mobile banking. See further discussion of tax documents below for more information.

U.S. Bancorp Investments Accounts:

• Consolidated 1099 Forms
• 1099 REMIC Forms (Real-estate)
• 1042S Forms
• 1099R Forms (Retirement)
• 5498 Forms
• 1099 AMBIR Forms
• B Notice Forms

U.S. Bank Trust and Investments Accounts:

• Combined 1099s
• 1099-INT
• Irrevocable Trust K-1
• Grantor Trust Tax Information Letter
• Agency/Custody Tax Information Letter
• Tax Information Statement

U.S. Bancorp Investment Accounts: Tax documents for the most recent tax year will be available after January 21 for qualified distributions and after February 15 for all other types. If the document you’re looking for isn't available, contact your Financial Advisor or call Wealth Management Advisory and Service Center at (800-888-4700) (Monday through Friday 7:30 a.m. to 8 p.m. and Saturday 9 a.m. to 5 p.m. Central Time).

Trust, agency, custody, or IRA accounts with Ascent Private Capital Management, Private Wealth Management or U.S. Bank Wealth Management: Tax documents for the most recent tax year will be available beginning January 31 for IRA accounts and beginning after February 15 for all other accounts (Form 5498 in late May). If the document you’re looking for isn’t available, contact your U.S. Bank Relationship Manager.