Optimize and expand your payment methods.

We offer payment technology and expertise from a single source so you can concentrate on your mission.

Government payment solutions

All-in-one payment solutions

Accept payments in-person, unattended and digitally - anywhere, anytime. Our payment consultants can collaborate with you to design customized payment systems to meet the specific needs of your agency.

Service fees

Reduce or offset the cost of accepting payments when you adopt a service fee program. Cost savings realized from a service fee program can help government agencies fund necessary services for the community. We can navigate the card brand rules to help you implement a card brand-compliant program.

Mass transit payments

Simplify fare acceptance and ticketing. With tap-and-pay solutions, transit agencies can reduce transaction touchpoints, generate cost-savings and expedite the passenger journey.

Electronic Bill Presentment and Payment (EBPP)

Digital billing enriches the overall customer experience, supplies actionable analytics, and accelerates payment. Giving citizens flexible billing and payment options can help your agency to meet its revenue and budget goals.

Improve the transit experience with contactless payments.

Our Mass Transit Payment solutions can help your transit agency deliver a seamless, simple payment experience and speed up fare collection.

5 reasons to go contactless with fare collection

Why do payments matter to government organizations?

The right payment system that incorporates efficient payment processing can help state and local governments deliver results for citizens.

Reason 1: Consumer expectations are changing.

Citizens desire easy, flexible digital billing and payment options including contactless and digital wallets. When you enable your customers to make payments on their own time, any time, through their preferred means, you expand access to your services and minimize potential disruptions to your cash flow.

Reason 2: Variable payment processing costs can have an unexpected impact on your bottom line.

Payment processing costs can vary from month to month depending on shifts in your payment mix and methods. These unexpected changes can have a downstream effect on your expenses. When you use our payment optimization strategies you gain more control and predictability in your card acceptance costs.

Reason 3: Ease of payment can affect mass transit ridership.

Collect fares faster and expedite service with open-loop contactless payments. With the help of tap-n-go payments, you can enhance the commuter experience by allowing passengers to skip long lines and board transit faster.

Insights

Read our articles and benefit from our payments expertise.

Woman standing in her kitchen and using her laptop to pay a bill.

Navigate changing consumer behavior with service fees.

Understanding constituents’ attitudes to service fees can help government agencies evolve payments practices.

More about service fees

How electronic billing platforms improve government payments.

Citizens are gravitating to easier, environmentally friendly ways to pay opting for tap-n-go payments, online payment portals, and pay by text.

Read more

The safety of contactless payments.

Give your citizens and staff peace of mind with contactless payment solutions that reduce transaction touchpoints.

See the infographic (PDF)

You’ve got questions? We’ve got answers.

Yes, we are ready to help you implement contactless payments across your organization. EMV/NFC-enabled POS (Point-of-Sale) devices are an essential part of accepting contactless payments. We offer devices for purchase or lease. We can evaluate your environment to determine an appropriate implementation strategy and recommend devices for your organization.

Our payment consultants can help you digitize the payment and billing experience. By implementing our cloud-based payment solutions, your organization can simplify operations and create a seamless online payment experience. Reporting capabilities enable you to uncover strategic insights that can help you generate more revenue.

We are committed to protecting payment card data. We secure cardholder data with point-to-point encryption (P2PE) and tokenization technologies. In addition, we can help simplify PCI compliance audits by reducing the scope of data in your environment.

Our service fees program can enable you to reduce or offset card acceptance fees for payments made in person, online, via mobile device, or over the phone. With support from our payment consultants, we can implement a service fees program that can help you control costs, with minimal impact to your operation and no upfront costs.

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Disclosures

Deposit products are offered by U.S. Bank National Association. Member FDIC.

Credit products offered by U.S. Bank National Association and are subject to normal credit approval and program guidelines. Some restrictions and fees may apply.

The foregoing products are available solely for business transactions and not for personal, family or household transactions.

The creditor and issuer of U.S. Bank charge cards is U.S. Bank National Association, pursuant to separate licenses from Visa U.S.A., Inc., and Mastercard® International Inc.

Notice: Foreign-denominated transactions are subject to foreign currency exchange risk. Customers are not protected against foreign currency exchange rate fluctuations by FDIC insurance, or any other insurance or guaranty program.

Deposit accounts with non-U.S. financial institutions offered through U.S. Bank are not deposits of U.S. Bank and are not insured by the FDIC or guaranteed by any governmental agency or authority, or by U.S. Bank.