Before cancelling a payment, please be aware it needs to be in a pending status. If it's in process or complete, it can’t be modified anymore.

To cancel a mortgage payment using online banking or the U.S. Bank Mobile App

1. Select your mortgage account from the dashboard and follow the applicable action below.
   • If you have multiple U.S. Bank accounts, choose View and manage.
   • If you only have a mortgage, choose View, pay & manage.
2. Choose Payment.
   • Online banking users: "Payment” can be found at the top of the page.
   • U.S. Bank Mobile App users: Select the ellipsis (three vertical dots) in the upper left corner of the screen and choose "Payment".
3. Select X next to the pending payment within the "Scheduled Payment" section to cancel it.
   • Online banking users: The "Scheduled Payment" section is on the right side of the page.
   • U.S. Bank Mobile App users: The "Scheduled Payment" section by scrolling down.

Learn more about mortgage payments by checking out our video on our U.S. Bank Mortgage Payments page.