KNOWLEDGE BASE

How do I establish a registered cellular device on my profile?

A registered cellular device is a device that uses cellular service and is registered with us (U.S. Bank). Common devices include a smart phone or tablet.

We're unable to accept international phone numbers; only domestic phone numbers are allowed.

To add a registered cellular device using online banking

  1. Select Profile & settings at the top of the page, then choose Personal details.
  2. Select Add phone, enter your mobile number, then choose Save
    • To receive account alerts and other text notifications, Accept automated texts must be selected under "Fraud & non-marketing communications".
    • To receive security text alerts at the primary mobile number, the check box must be marked within that section.
    • If you don’t want to receive alerts via text, unmark the applicable check boxes.

To add a registered cellular device using the U.S. Bank Mobile App

  1. Open the main menu, select the Profile & settings, then choose Personal details
  2. Select Add phone, enter your mobile number, then choose Save.
    • To receive account alerts and other text notifications, Accept automated texts must be selected under "Fraud & non-marketing communications".
    • To receive security text alerts at the primary mobile number, the check box must be marked within that section.
    • If you don’t want to receive alerts via text, unmark the applicable check boxes.

More information

Setting up a registered cellular device allows you to utilize many of our services, such as:

  • Receive text message alerts, including fraud and security alerts.
  • Send or receive money with Zelle.
  • Change a debit card PIN using digital banking.
  • Complete login assistance using a one-time passcode.

Please be aware, a mobile phone number can only be registered to one person at a time. You won’t be able to register a mobile phone number that's already been registered by another person. If you attempt to register a mobile number already registered by someone else, you'll receive an error.