Who can answer my business credit card questions

Nov 25, 2024 | 5 minute read

Guidance for business credit cards is readily available. Here’s how U.S. Bank’s credit card support team and banking experts can assist you each step of the way.

Starting and managing your business has many components, but fortunately, you don’t have to do it alone. You can seek the help of banking professionals to offer guidance from the moment you apply for a business credit card. Here are three key business banking experts, who can answer your business credit card questions.

Business Banking Specialists

If you’re applying  for or setting up your business credit card, a Business Banking Specialist (BBS) can facilitate this process as your go-to contact. They really want to understand your business and help you select a business credit card that will benefit your company's operations. Their focus is to foster and expand the relationship with you as your business grows.

If you have concerns about your credit, which is a key step in credit card approval, a BBS can provide high-level advice without delving into the specifics of your credit report.

Local Branch Managers

Like a Business Banking Specialist, a Local Branch Manager is another primary individual who is well-versed in all banking processes and can help you set up a business credit card. The branch manager has a broader role with less focus on business specifically, but they can offer general support.

They can also work with you to find solutions that work for your business as a whole, not just from a card standpoint, but with any credit solution you might need.

Cardmember Services

Once you have your business credit card successfully set up, you can rely on Cardmember Services, a key member of a credit card support team, for maintenance and ongoing support at any time. This team can help set up any third-party expense software your business may need, resolve disputes, and unauthorized transactions. They can also address false claims, block and cancel your credit card, or reissue new cards. Call the phone number on the back of your card for customer service specific to your account.

Having these business banking experts by your side means you’ll receive comprehensive financial guidance, get clarifications for your business credit card questions and tailored solutions for your broader banking needs.