She is a member of the Urban League of the State of Arkansas, Southwest Little Rock Business & Community Group and Alpha Kappa Alpha. She enjoys volunteering time at P.A.R.K. (Positive Atmosphere Reaches Kids) and Start to Finish Homeless Outreach.
U.S. Bank Access Business is a focused initiative under U.S Bank Access Commitment®, also in Spanish, which provides information, connections and resources to help small business owners sustain and grow their business. Our team of Business Access Advisors is here to help you connect and network with local resources, advise you on how to meet your goals and guide you through the process.
The Business Access Advisors (BAAs) are ready to help you build a custom growth plan and find the tools you need to succeed. Start your partnership by making an appointment with your local advisor for a free financial assessment and begin leveraging the resources U.S. Bank can bring to your business today.
Cassandra boasts 30 years in the banking and finance industry, most recently as an AVP Branch Manager in Little Rock and serves on the board for the Women's Foundation of Arkansas.
Kimberly brings 20 years of experience in small business lending, real-estate initiatives and asset building to underserved communities and businesses.
A former advertising executive, Micae spent seven years as an entrepreneur helping small businesses grow and scale.
Norlynn is a seasoned banking professional with over two decades of experience who demonstrates a continuous commitment to growth.
Languages: English and Spanish
Chio is a bilingual Business Access Advisor with over 10 years of experience. She focuses on supporting entrepreneurs develop and execute their business goals.
Brandon started his career as a banker’s assistant and has spent 18 years in the banking industry, most recently as a U.S. Bank business banking development consultant.
Delphine has worked in the financial services industry for 25 years, including positions focused on community lending and strategies.
Languages: English and Spanish
Lizbeth is a seasoned Business Access Advisor at U.S. Bank with over 12 years of banking experience.
Languages: English, Mandarin and Cantonese
Kate joined U.S. Bank in 2021 and most recently served as the national top producer for small business lending and is dedicated to supporting the growth and sustainability of diverse businesses.
Languages: English and Spanish
Vanessa has 15 years of experience with over seven in lending. She is President of the Latino Entrepreneurial Network and is on the board of the Wisconsin Veteran Business Alliance.
A U.S. Bank professional for 10 years, most recently serving as an AVP Branch Manager, and also serves on the board for the Minnesota Black Chamber of Commerce.
Mikki has 23 years of experience at U.S. Bank in various areas of business banking and participated in the McKinsey Management Acceleration Program. She also served as CFO for a non-profit organization.
With 20 years in the banking industry, Will started his career as a mortgage banker with experience in risk and compliance and serves on the board for Working Solutions CDFI.
Languages: English and Spanish
Sabrina has six years of banking experience, most recently serving as a Small Business Specialist and is the Ambassador for the Nosotros Latinos Business Resource Group.
Languages: English and Spanish
Heli has over 16 years of service with U.S. Bank and currently serves as a Business Access Advisor for the Inland SoCal Market.
Languages: English and Spanish
Claudio has over 15 years of banking and financial services experience, serving most recently as an AVP Branch Manager of U.S. Bank in Chula Vista, CA.
Tiffany has 16 years of banking experience at U.S. Bank. She has served in multiple roles but always has one thing in mind – helping to educate and support the growth of others.
The Business Access Advisors reside in the above markets and are focused on making local connections with community partners and business networks in those markets. If you reside outside one of these markets and are looking for solutions to support your small business, we invite you to schedule an appointment with a business banker in your area.
Learn more about U.S. Bank Access Commitment, also in Spanish, and each initiative that supports underserved communities, including communities of color, in building wealth. From homeownership to wealth management, there are resources available to support you in reaching your financial goals and building a legacy.
Money-smart solutions that provide strategic insights and digital tools all in one place to power your success.
Discover articles, online courses and other resources loaded with tips to achieve your financial goals, including managing your business.
Learn about funding resources and hear stories from other business owners.
Chio Scott is the first of many Business Access Advisors to come as part of the expansion of Access Commitment to the Hispanic market.
U.S. Bank is doubling its team of Business Access Advisors in order to serve more cities.
Bank donates $100,000 in grant funding to help support Crenshaw District revitalization.
She is a member of the Urban League of the State of Arkansas, Southwest Little Rock Business & Community Group and Alpha Kappa Alpha. She enjoys volunteering time at P.A.R.K. (Positive Atmosphere Reaches Kids) and Start to Finish Homeless Outreach.
Kimberly began her 20-year career in North Carolina, where she developed a foundation of knowledge in asset building for underserved communities. She later worked on workforce and business initiatives for the City of New York in the Small Business Services division. Kimberly served the City of New York and completed the City Management Academy for emerging leaders.
A former advertising executive, Micae spent seven years as an entrepreneur helping small businesses grow and scale. Before starting the Business Access Advisor (BAA) role in April 2022, she worked with a national Community Development Financial Institution (CDFI) that helped small businesses gain access to capital. Micae is an entrepreneurship teacher with Chicago Lights and enjoys volunteering with her local Girl Scout troop.
Norlynn Story is a seasoned banking professional with over two decades of experience. She embarked on her career as a teller and navigated through various roles within branch offices, demonstrating a continuous commitment to growth. Having served on a number of non-profit boards, Norlynn brings a multifaceted commitment to community development.
Chio started her banking career over a decade ago, performing different functions within the business lending group and assisting small business owners in maximizing their financial potential. Her current role as a bilingual business access advisor focuses on raising awareness and supporting entrepreneurs through the development of a business plan, and comprehensive business (goals/strategy). She is passionate about ensuring equitable access to tools and resources within federal financial institutions, for-profit and non-profit community partners, with the sole objective of supporting sustainable business growth and reducing the wealth gap in diverse communities.
She was born and raised in Peru, where she graduated with an environmental science degree. She is a proud mother of two sons, ages five and eleven. She currently resides in Colorado Springs. Outside of work, she is an avid sketcher, board member, volunteer and a mentor for entrepreneurs in several non-profits with a financial literacy focus.
Brandon started his career as a banker’s assistant and has spent 18 years in the banking industry, most recently as a U.S. Bank business banking development consultant. He is a member of the Colorado Black Chamber of Commerce and has served on the boards of Denver CASA and JK Mullen High School. He enjoys volunteering his time at Project Angel Heart and We Don’t Waste, which redistributes excess food to those in need.
With over 12 years of banking experience, Lizbeth is a seasoned Business Access Advisor at U.S. Bank. Her expertise lies in offering tailored financial management guidance, cultivating meaningful connections and streamlining access to capital for clients.
She laid the earlier foundation of her career as a Warren Weaver Fellow with the Rockefeller Foundation where she implemented a multi-million national community development initiative and advanced dialogues on race. She serves as treasurer for iUrban Teen, a STEM+Art education program that brings together underrepresented teens and young adults for career exploration and mentoring. She spends her free time volunteering, golfing and trekking the globe.
Kate immigrated to the United States with her family when she was 14. After graduating from UCR, she began her career as a corporate financial analyst. In 2021, she joined U.S. Bank as a Client Relationship Consultant and was promoted to Small Business Specialist at the beginning of 2023. With the support of her incredible team and partners, last year she was the national top producer for lending in the small business team.
This meaningful position, dedicated to supporting diversity lending and minority business owners' access to capital and business banking needs, holds great significance for her. She is committed to making a positive impact on the minority business owners' community using her language skills (fluent in Mandarin & Cantonese) and business credit expertise.
Vanessa Sancha has over 15 years of industry experience, including over 7 years in lending where she’s worked with businesses up to $10mm in annual revenue. Her experience includes all stages of the loan process – origination, underwriting, closing and disbursement. She is currently serving as President of the Latino Entrepreneurial Network (LEN) and is a Board Member of the Wisconsin Veteran Business Alliance. She has volunteered as a banking instructor at Journey House and conducted seminars for high school students and young adults through organizations like Running Rebels and the Milwaukee Christian Center’s Violence Free Zone Program (VFZ).
A U.S. Bank employee for 10 years who previously served as a branch manager, Tim serves on the board for the Minneapolis Black Chamber of Commerce and One2One organization. He also sits on the loan committee for the African Development Center and on the Business Committee for the St. Paul Chamber of Commerce.
Mikki has been with U.S. Bank for 23 years, where she’s worked in various roles in the business banking spaces, including Business Banking Relationship Manager, Business Banking Sales Manager and Small Business Corporate Facilitator. In 2022, Mikki participated in the McKinsey Management Acceleration Program. She also served as CFO for a non-profit organization.
With 20 years in the banking industry, Will started his career as a mortgage banker. A member of the National Association of Black Accountants (NABA) professional organization, he enjoys volunteering his time with 100BlackMen and under resourced youth.
Sabrina has six years of banking experience and has been with U.S. Bank since March of 2021. She started as a Client Relationship Consultant, then moved into the Small Business Specialist role. She is the Ambassador for the Nosotros Latinos Business Resource Group in Arizona. Formerly she worked for the Arizona Cardinals in marketing. She was born and raised in Orange County until she moved to Arizona in 2018.
Heli has over 16 years of service with U.S. Bank. He is a Cal Poly Pomona Bronco Alumni, who has worked in various capacities within the bank such as Branch Manager, Performance Consultant and currently serves as a Business Access Advisor for the Inland SoCal Market. He is passionate about community involvement and supporting equitable access to capital for low- and moderate- income communities and communities of color.
Claudio Burgin is an AVP Branch Manager of U.S. Bank in Chula Vista, CA. With over 15 years of banking and financial services experience, he has excelled in various roles throughout his career and currently provides support to the Southwest border branches. He is the current Co-Lead for the Nosotros SD Business Resource Group and is a board member for the San Diego Hispanic Chamber of Commerce.
Claudio received his Bachelor’s in International Business at U.A.B.C. University of Baja California and is also very involved in the binational community in San Diego.
Tiffany has 16 years of banking experience at U.S. Bank. Starting as a banker in our First Hill office, she quickly learned the importance that banks play in the education of finances in our communities. Serving in multiple roles such as Performance Coach, District Operations Manager, and Goals Coach, Tiffany has always had one thing in mind – helping to educate and support the growth of others. She is currently the Geographic Lead of the Women of Seattle Business Resource Group and regularly attends events at the Seattle Metropolitan Chamber and the GSBA.