News

U.S. Bank sends our mobile banking unit to impacted area and activates our ATM network across the country to accept donations to the American Red Cross.

In the wake of tornadoes causing widespread damage in Kentucky and five other states, U.S. Bank activated our ATM network across the country to accept donations to fund American Red Cross disaster relief efforts.

U.S. Bank is also providing a 2:1 employee matching gift in support of tornado relief efforts to the American Red Cross, United Ways of Kentucky or the United Way of Tennessee. Each year, the U.S. Bank Foundation provides the American Red Cross with a $150,000 donation for Red Cross Disaster Relief efforts, and the ATM activation on behalf of tornado relief will be in addition to that annual investment. So far in 2021, the company’s grants, contributions, employee matching gifts and ATM activations from the California wildfires total nearly $465,000.

Customer assistance

U.S. Bank is sending our U.S. Bank Mobile Banking Unit, which includes all of the features of a brick-and-mortar branch at a smaller scale, to assist the community. The mobile unit has previously served customers who were impacted by disasters including flood damage in the Midwest, wildfires in California and the catastrophic 2011 tornado in Joplin, Missouri. When deployed, the mobile unit is staffed by local bankers – those who have the closest connection with the impacted communities. It is ADA-accessible, and features two teller windows, an ATM, office and a small “lobby.”

Additionally, customers who have questions about their accounts or want to learn about the assistance programs that may be available to them can contact a U.S. Bank representatives 24 hours a day at 800.USBANKS to speak with someone about how we can help.