Mortgage Trial Payment Plan Video (DESCRIPTION) Text, u.s. bank. Trial Payment Plan (SPEECH) [PIANO MUSIC] - Congratulations. You've taken steps to stay on top of your financial situation by applying for customer assistance. (DESCRIPTION) A graphic depicts a check mark on an application. (SPEECH) At this point, your application is complete, and you may have been conditionally approved for an assistance program. (DESCRIPTION) In an animation, currency moves into a trial plan, which results in a check mark. (SPEECH) This conditional approval is based on successfully completing a trial payment plan. This plan requires two additional steps before we can issue a final modification of your loan. (DESCRIPTION) A hand moves over lines on a trial plan. Text, Review documents (SPEECH) Step one, trial documents, we'll send you information about the trial plan, and we recommend you thoroughly review the information. (DESCRIPTION) A pen signs a Terms document. Text, Sign documents (SPEECH) Depending on your plan, you may also be required to sign and return the documents to us. (DESCRIPTION) Four calendar pages. Text, Require a series of timely payments (SPEECH) Step two, trial payments, we want to make sure the long-term solution will be successful for you, so we require a series of timely payments. Circumstances are different for everyone. And the plan is customized for your situation. (DESCRIPTION) A digital device and laptop (SPEECH) You can view your trial payment information anytime on the U.S. Bank mobile app or at USBank.com. (DESCRIPTION) Near the bottom of the U.S. Bank interface (SPEECH) Just click on Mortgage Assistance to view your status. (DESCRIPTION) The cursor moves to the Make a payment button (SPEECH) While you're there, you can quickly and conveniently schedule your trial payment. From the status page, select Make a Payment. (DESCRIPTION) A red circle around a day on a calendar. (SPEECH) It's important that you make timely payments to stay on track. Once you make your final trial payment, we will move forward with your final loan modification. (DESCRIPTION) A graphic depicts a man with a headset. (SPEECH) We'll communicate with you every step of the way. (DESCRIPTION) Text. u s b dot link slash mortgage help (SPEECH) There are additional resources available to help you learn more. (DESCRIPTION) 855-698-7627 (SPEECH) If questions arise, you can reach out to your Relationship Manager at any time. Thank you for being a U.S. Bank customer. (DESCRIPTION) u.s. bank. Equal Housing Lender. Loan approval is subject to credit approval and program guidelines. Not all loan programs are available in all states for all loan amounts. Interest rates and program terms are subject to change without notice. Visit u.s.bank.com to learn more about U.S. Bank products and services. Mortgage and home equity products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC. Copyright 2021 U.S. Bank